Refund policy

Your satisfaction is very important to us and we’ll make sure any issues with our products or service is addressed immediately. Our products are 100% guaranteed. However, if you are not satisfied in anyway with your order, please don't hesitate to reach out. Please send an email to orders@fireworksbutters.com and have the following ready to explain to us.

1. Order Number

2. Order Date

3. What is wrong with the product

4. A Photograph to show wrong or damage products

5. What we can do to fix the problem for you